Privacy Policy

This policy applies to your use of the Sherbourne Health Centre website and the websites of Sherbourne Health Centre programs including: LGBTQ Parenting Network, Rainbow Health Ontario, Supporting Our Youth (SOY).

What information do we collect?

We collect general information about web site traffic; for example, what pages people access or visit, what documents they download, what browsers they use, and what search terms they may enter. This statistical information is used for internal review and shared with our website developers. The information is used only to improve our web sites. It is not shared with any other organizations for commercial purposes.

This data is aggregate information, and cannot be used to identify any particular user. We do not collect information that personally identifies individuals except when individuals provide this information voluntarily. You can access our websites, browse and download content, and use many of the features of the sites without disclosing your personal data.

What information may you provide?

We may ask you for information when you subscribe to our email newsletters or fill out a form such as to register for an event, course, or training opportunity; to order or purchase resources or materials; or to make a donation. By providing this information, you consent to the collection and use of your information in in keeping with this privacy statement.

When filling out other forms on our sites, you will only be asked for the information we need to meet your needs, you will be told what the information will be used for, and we will not use that information for any other purpose.

When subscribing to our email newsletters, you will be asked for your name and e-mail address.

If you are registering for a program for which payment is required, purchasing resources, or making a donation, we will collect payment information.

If you are registering for a program which is offered in partnership with another organization, it will be clearly specified on the registration form which information will be shared, with whom, and what the information will be used for.

What do we use your information for?

We may use your information in the following ways, with your permission:

  • Complete your registration for programs or events
  • Communicate with you about programs or events you have registered for
  • Send you periodic emails about our programs that may interest you
  • Process your payment for a program or event, for an order of resources, or to make a donation
  • Send you materials you have requested
  • Other uses you may give permission for when we ask for your information

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your device that allows our website to recognize your browser and capture and remember certain information. We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information.

This does not include trusted third parties who are providing a specific service. For example, we may use third party tools for event registration, e-mail subscriptions, processing payment information, and issuing receipts. We protect your privacy by using only reputable third party vendors whom we trust, but your use of these tools on our site is subject to their policies.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

Third party links

Our websites include many links and embedded tools that are hosted on third party sites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Your Consent

By using our site, you consent to our privacy policy.

More Information

This online privacy policy applies only to information collected through our website and not to information collected in any other way. For more information about how Sherbourne Health Centre ensures your privacy, please see our detailed Privacy Policy and Procedure.

Contacting Us

If you have any questions about our privacy policy, please contact:

Dr. Laura Pripstein
Medical Director and Privacy Officer

Sherbourne Health Centre
333 Sherbourne Street
Toronto, Ontario
M5A 2S5

Phone (416) 324-4180


Last updated: September 2014